REFUND AND RETURNS POLICY
REFUND AND RETURNS POLICY
Last updated: May 3, 2026
In accordance with current regulations, you have a right of withdrawal for purchases made on our website.
1. Right of Withdrawal
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You have the right to withdraw from this contract without giving any reason within 14 calendar days from the day you receive your book.
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To exercise this right, you must notify us of your decision in writing (by email) before the withdrawal period expires.
2. Conditions for Returns
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To be eligible for a return, your book must be unused and in the same condition that you received it.
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The item must be returned in its original packaging or equivalent packaging that ensures its protection during transport.
3. Refunds
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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If approved, your refund will be processed via your original method of payment (PayPal, Credit Card, or Check) within 14 days.
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Note: For check payments, the refund will be made by bank check sent by mail.
4. Damaged or Defective Books
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If you receive a book that was damaged during shipping, please contact us immediately with photos of the packaging and the product.
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We will arrange for a standard replacement or a full refund, including shipping costs, in the event of a proven defect.
5. Shipping Costs
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You will be responsible for paying your own shipping costs for returning the book, unless the product is defective or an error occurred on our part during shipping.
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Initial shipping costs are non-refundable.
6. Return Address
Returns must be shipped to the following address:
Yoshimi Futamura
19, rue Fernand Léger
75020 Paris, France